The Suite of Software Products that Keep Retailers On Track.


The challenges and complexities of running a retail operation have probably driven your organization to implement numerous systems and technologies.

From point-of-sale systems to financial databases to human resources software, most retail operations have multiple systems to help set priorities and make challenging decisions.

Unfortunately the data generated and stored by these systems usually reside in independent and standalone silos. This reality makes getting a holistic view of your operations expensive, slow and challenging.

In addition this data usually resides in latent reports and which do not trigger either the knowledge or action your operations need to stay ahead of the competition.

Since common understanding and collaboration are key elements of successfully and consistently executing your brand, an integrated view of the data and knowledge within your organization is essential. Even more important are solutions that create actionable information based on that data and put the systems to trigger and monitor those actions in place.

Our software products are technology-agnostic and can collect data from any source. They can be used independently from each other to create specific solutions to target your unique needs or combined to deliver a comprehensive retail knowledge and performance management solution.

The 6 Retail Challenges Solved by On Track:

Integrated View of KPIs

With On Track retailers can gain a comprehensive, complete and accurate view of how each store is performing against every KPI. The On Track Performance Indicator saves our clients time, money and provides them with the insight they need to stay On Track.

Real-time Performance Management

Dynamic organizations like yours need to know how each store, each product offering and each employee is performing, every hour of every day. And you need to know it all in real-time. On Track accelerates the way leading retailers collect, compile and communicate data to keep them ahead of the competition.

Closed-loop Processes

Knowledge is important, but the response to that knowledge is critical. On Track provides leading retailers the real-time knowledge-driven workflows and closed-loop processes that help them accelerate improvements and excel in an increasingly competitive retail environment.

Consistent Store-wide
Communications

A retail brand is most powerful when it is executed consistently, according to a common vision. On Track helps some of North America's largest retailers communicate their vision effectively and consistently to every employee at every store.

Rapid Exception Resolution

Nothing generates stronger customer loyalty than if a retailer responds efficiently and effectively to a problem. On Track enables retailers to exceed their customers' expectations by putting the mechanisms in place to identify exceptions and create accountability for resolving them quickly.

Store-based Learning and Certification

The On Track Learning Management System (LMS) is designed specifically for learner needs unique to the retail industry. This web-based LMS uses innovative technology to deliver the richest and most compelling learning experiences possible in every store. On Track has been proven to increase employee engagement and reduce turnover.