Enhancing employee performance with innovative in-store training, standards communication and up-to-the-minute certification.
When it comes to executing your brand, it’s all about the details. How were your customers greeted? How was your service delivered? How were problems resolved? The only way to ensure excellence is to have exceptionally trained and well-informed staff members.
That is why leading retailers are working to deliver engaging, consistent training and communications experiences through the On Track Learning Management System (LMS).
The On Track LMS is designed specifically for learner needs unique to the retail industry. This web-based LMS uses innovative technology to deliver the richest and most compelling learning experiences possible to one of the largest installed learner bases in North America.
Leading retailers know that people retain more knowledge with the On Track LMS. They have also found that using our LMS to invest in knowledge enhancement has resulted in an increase in store manager engagement and employee retention in their organizations.
On Track also provides a common, web-based platform for communicating to every location within the retail chain. This permits head office to instantly update standards, inform the entire network of important developments and keep everyone on the same page without ever needing to print a single page. This saves time and money and avoids confusion and inconsistency.
With On Track retailers gain a more knowledgeable and engaged manager and employee-base.
Key Features:
- Optimized for use in retail environments with multi-locations and shared employee access to computers, minimizing the requirement for technology investment
- Delivers the richest and most compelling in-store learning experiences possible and can be deployed to large and distributed learner bases
- Simplifies the process of compliance and certification by enabling virtual proctoring of tests and examinations
- Provides a channel for consistent company-wide communications to share important alerts, updates and information about programs and promotions
- Permits role-based access to real-time data so store managers and franchise owners are empowered to make critical, collaborative decisions to support corporate goals and initiatives
- Facilitates specific training initiatives surrounding quality of service and speed of service issues to constantly improve customer service levels at all locations
- Easy to deploy, manage and maintain
Find out more about how end users benefit from On Track:
