Frameworks understands that a strongly executed brand is a retailer’s most valuable asset. On Track is the innovative suite of software products that helps retailers protect and strengthen that asset by optimizing and effectively managing the delivery of their brand in every store.
Our 3 On Track products can be used independently to address a retailer’s unique needs, or combined to create a comprehensive retail knowledge and performance management solution. Our 3 products are:
All of our products have been carefully designed to address and resolve the top challenges facing every retailer.
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Difficulty Measuring KPIs With multiple data sources and dozens of KPIs to track, most retailers
are drowning in a sea of reports. Expensive to generate, difficult to analyze, and time-consuming to review most executives find it impossible to gain an accurate global
perspective on how their operations are performing against their KPIs.
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Latent Performance Reports Receiving reports that are days or even weeks old will illuminate little about what
is really happening in an organization and may even misdirect responses. Decentralized and disparate data sources and a reliance on paper-based reporting systems will always keep
a retailer one-step behind their organization’s actual performance.
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Lack of Closed-loop Processes In order to truly affect rapid and purposeful change, effective processes need to be in place.
Many businesses operate with processes that fail to close the loop on key activities, leaving no one in the organization accountable for making sure the job got done.
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Ineffective Store-wide Communications Brand is more than just a logo or slogan; its how retailers deliver their concept to every customer, in every store. Consistency between locations may sometimes
seem impossible to achieve. And the larger an operation grows, the more complex the consistent execution of one’s brand gets.
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Inadequate Exception Resolution Every exception has the potential to erode a retailer’s brand. The longer each exception
remains unresolved only increases the damage. Creating accountability throughout an organization for rapidly and competently resolving exceptions is one of the most difficult
retail feats to accomplish.
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Inefficient Training and Certification Retailers know the key to their success rests in how well their managers and employees
execute on their brand promise. With high turnover and continued pressure to reduced labour costs it may seem impossible to train your staff and communicate your brand strategy effectively.
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